Return & Refund Policy
Return & Refund Policy
Your satisfaction matters to us. If something isn't right with your Gadget Mint order, here's how returns and refunds work.
Return Eligibility
- Returns must be requested within 7 days of delivery
- Items must be unused, undamaged, and in their original packaging with tags/seals intact
- Proof of purchase (order number or receipt) is required
Non-Returnable Items
- Opened or used beauty and personal care products, for hygiene reasons
- Items marked as final sale or clearance
- Gift cards
How to Start a Return
- Contact us via the Contact Us page with your order number and reason for return
- Our team will confirm eligibility and provide return instructions
- Pack the item securely and send it back, or arrange a reverse pickup where available
Refunds
Once we receive and inspect your returned item, we'll notify you of the approval status. Approved refunds are processed within 5-7 business days to your original payment method. Cash on Delivery orders are refunded via bank transfer or Easypaisa/JazzCash.
Damaged or Incorrect Items
If you received a damaged, defective, or incorrect item, contact us within 48 hours of delivery with photos, and we'll arrange a free replacement or full refund.
See also our Exchange Policy and Warranty Policy.